Policy

If it’s your first time to the Salon for a beauty treatment, please arrive at least 10 minutes early to fill out a customer profile.  If you have any concerns as to whether your able to have a treatment due to a current medical condition or a recent cosmetic procedure, please confirm by getting in contact before booking.

Where cancellation is unavoidable, please give as much notice as possible so your appointment slot can be filled by someone on the waiting list.  Cancellations with less than 24hrs notice will incur a cancellation fee of 25%.

The treatment times allow for consultation, treatment and vacation of the treatment room.

Standard courses and vouchers are non-refundable and must be redeemed within a 6-month period. Courses and Vouchers that are part of a special offer, please refer to terms and conditions of purchase.

Treatment and price changes may be made without prior notice. 

This policy may be updated at any time so please keep abreast of any changes.